•    Minimum of 2 years of experience as a ServiceNow Administrator/Developer.
•    Linux/UNIX system troubleshooting experience.
•    Development experience with JavaScript or other high-level programming languages.
•    Familiarity with web-based user interfaces (HTML, XML, CSS).
•    Experience creating and maintaining technical documentation.
•    Demonstrated ability to mentor junior team members.
•    Excellent communication and interpersonal skills.

Ten (10) years experience as SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA – SECURITY; GICSP; GSEC; Security +; SSCP)
•    Experience managing a self-hosted ServiceNow instance, including performing required upgrades to core ServiceNow applications.
•    Java development experience.
•    Experience reviewing processes and implementing efficiencies.
•    ServiceNow certifications are a plus (e.g., Administrator, Developer).