MANDATORY SKILLS: Support implementation, troubleshooting and maintenance of Windows servers (2012, 2016, and 2019), including the provisioning of a Windows 11 VDI infrastructure for enclave access and program support.
Support IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc.
Escalation and communication of status to management and internal customers
Provides Tier 2 and 3 (Escalation) problem identification, diagnosis and resolution of problems. Creates and updates ServiceNow tickets accordingly.
Manages GPOs, applies security and system patching and coordinates/supports all service leads utilizing Windows servers across the program.
Configures and manages Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Will be comfortable in all areas of analysis, design, installation, implementation, configuration, tuning, administration, operation, and security of mid-to-large-tier Windows systems.
Be knowledgeable in the following categories: Power shell, Microsoft Exchange, Microsoft Active Directory, Trelix ePolicy Orchestrator, Virtualization and VMWare, and Amazon Web Services.
Optimize system operations and resource utilization and performs system capacity analysis and planning.
Analyzes and resolves complex problems associated with servers, windows applications, and software integration.
Be able to respond to after-hours requests as required in a 24 x 7 environment, as needed.
About Avid Technology Professionals
Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors.
Employee Benefits
The ATP Employee Benefits package includes:
- A Supportive and Equitable Working Environment that is both Stimulating and Challenging
- Competitive Hourly Salary
- Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes
- Automatic Approved Overtime (as long as contract permits)
- Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component
- Company Medical Coverage Plans - HMO, Open Access, PPO plans
- Company Dental Plan - widely accepted, comprehensive, and flexible
- Progressive Overtime Policy
- Flexible Spending Account benefit
- Lucrative Referral Bonus Policy
- Holiday Scheduling that Coincides with Government Holidays
- Robust Professional Expenses & Training Program
- Computer Allowance
- Internet Allowance
- Short and Long Term Disability
- Life Insurance