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MANDATORY SKILLS: Knowledge of the principles, methods, and techniques used in ServiceNow development
Enterprise and/or IT Service Management
ServiceNow System Administration
Experience with gathering requirements, database design schemas, and data modeling
Six (6) or more years of software development experience required
Minimum 2+ Years' experience with ServiceNow development
Minimum 2+ Years' experience of developing a custom service portal
Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
Experience with process and solution integration, workflow design/configuration, and reporting
Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues
Required Education:
BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.
U.S. Citizenship
Active Secret clearance. Must be able to obtain a TS/SCI clearance
Must be able to obtain DHS Suitability
OPTIONAL SKILLS: Desired Skills:
Experience supporting Intelligence, DoD, or DHS Customers
Experience with process development and deployment
Web Service Integration (API Web Services) experience
Single Sign-on configuration and administration
SQL Experience
Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
Desired Certifications:
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ServiceNow Implementation Specialist Certified
ITIL Foundation v4 Certified or willing to complete one year from hire
DODI 8570.1-M Compliance at IAT Level I
About Avid Technology Professionals
Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors.
Employee Benefits
The ATP Employee Benefits package includes:
- A Supportive and Equitable Working Environment that is both Stimulating and Challenging
- Competitive Hourly Salary
- Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes
- Automatic Approved Overtime (as long as contract permits)
- Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component
- Company Medical Coverage Plans - HMO, Open Access, PPO plans
- Company Dental Plan - widely accepted, comprehensive, and flexible
- Progressive Overtime Policy
- Flexible Spending Account benefit
- Lucrative Referral Bonus Policy
- Holiday Scheduling that Coincides with Government Holidays
- Robust Professional Expenses & Training Program
- Computer Allowance
- Internet Allowance
- Short and Long Term Disability
- Life Insurance