Java Developer

Location: Annapolis Junction, MD
Date Posted: 06-01-2018 #11020063
or
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Candidate may be required to respond to after-hours requests as required in a 24 x 7 environment.
The candidate will configure/customize the ServiceNow system to fulfill customer requirements. This includes building service requests from customer requirements, requested items and other associated tasks, analyze and fully understand disparate user requirements and current procedures in order to improve system capabilities, create requirements definitions and technical specifications documentation, use workflows to manage data flow from the customer to the support teams providing the service, use scripting tools and ServiceNow functionality to automate rote tasks being done in ServiceNow, perform integrations and process automation, load, manipulate and maintain data between Service-now and other systems, generate views and reports as needed, automate process workflows and address scheduling limitations throughout the development and delivery of the in-house ServiceNow roadmap, perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application, regularly assess existing ServiceNow usage and recommend forward evolution of capabilities to maximize their use within the development environment, regularly update ServiceNow within the vendors release schedule, i.e. patches and hotfixes, be competent with ITIL/ITSM processes, working knowledge of CSS and other web technologies, and detailed knowledge of ServiceNows implementation of JavaScript.

MANDATORY SKILLS: Five (5) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelors degree.



About Avid Technology Professionals 
Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors.
 
Employee Benefits
The ATP Employee Benefits package includes:
 
  • A Supportive and Equitable Working Environment that is both Stimulating and Challenging
  • Competitive Hourly Salary
  • Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes
  • Automatic Approved Overtime (as long as contract permits)
  • Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component
  • Company Medical Coverage Plans - HMO, Open Access, PPO plans
  • Company Dental Plan - widely accepted, comprehensive, and flexible
  • Progressive Overtime Policy
  • Flexible Spending Account benefit
  • Lucrative Referral Bonus Policy
  • Holiday Scheduling that Coincides with Government Holidays
  • Robust Professional Expenses & Training Program
  • Computer Allowance
  • Internet Allowance
  • Short and Long Term Disability
  • Life Insurance
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