System Administrator Level 2 (contingent)
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Security: TS//SCI clearance with polygraph is REQUIRED
Linux System Admin experience including VMWare or experience with virtual machines and Windows System Admin experience, customer interactive skills, some hardware maintenance skills, self -starter, proactive and willing to learn. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. MANDATORY SKILLS: Linux System Admin experience including VMWare or experience with virtual machines and Windows System Admin experience, customer interactive skills, some hardware maintenance skills, self -starter, proactive and willing to learn. Qualification: Ten (10) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required - Provides support for the dispatch system and hardware problems and remains involved in the resolution process -Provides in-depth experience in troubleshooting IT systems -Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance -Provides detailed analysis and feedback to agency management and internal customers for escalated tickets -Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc -Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems -Provides support for the escalation and communication of status to agency management and internal customers -Optimizes system operations and resources utilization, and performs system capacity analysis and planning -Provides support for implementation, troubleshooting and maintenance of IT systems -Manages the daily activities of configuration and operation of IT systems -Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems -Provides assistance to users in accessing and using IT systems About Avid Technology Professionals Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors. Employee Benefits The ATP Employee Benefits package includes:
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